Some client relationships last for a single project. Others grow into something deeper. Heather's recent words about Roman's Plumbing, Inc. honor one of those rare, long-term partnerships built over decades, many properties, and countless plumbing needs.
“Highest level of professionalism” — A Relationship Measured in Decades
Heather and her family have trusted Roman as their plumbing contractor for many years. From toilets to full water heater replacement, Roman's Plumbing, Inc. has walked alongside them through everyday fixes and urgent situations. Over time, that work created more than a service history. It built loyalty, mutual respect, and a sense of shared values.
Heather writes, “We have worked with Roman and his team for decades and for many different properties. From the outset, Roman has exhibited the highest level of professionalism, attention to detail, and customer care.” For our team, words like these are both humbling and motivating. They reflect the care we put into every visit, whether in the field or from the office.
A Mother’s Day Water Heater Leak
This testimonial grew from a specific moment: a leaking water heater on Mother’s Day weekend. Heather remembers, “I remember one Mother's Day, on a weekend, our water heater was leaking and ,Roman moved all his plans around to be able to take care of the problem for us.”
Water heater problems bring stress and disruption to a home. In that moment, Roman rearranged his day so their family could regain some normal comfort and peace. That decision reflects how Roman's Plumbing, Inc. approaches long-standing clients: show up, communicate clearly, and treat their homes with care.
Clear Communication, Fair Pricing, and Meticulous Work
Heather continues, “He is meticulous in his work and never takes a short cut. His charges are always fair and communicated before he starts the project.” For our team, that means taking the time to explain the work, discuss options, and make sure clients understand what will happen next.
She adds, “He has assembled a wonderful team working in the field and in the office. Above all, he is a kind and considerate human being, and it has been our privilege and pleasure to work with him all these years. Happy 30th work anniversary, Roman!”
Celebrating 30 Years of Service
As Roman marks 30 years in the plumbing business, clients like Heather remind us what that milestone truly represents. Thirty years of serving families means more than time on the calendar. It represents trust earned, relationships nurtured, and values lived out on every job.
If you value long-term relationships, clear communication, and careful plumbing work, reach out to Roman's Plumbing, Inc. at (707) 971-0353 to schedule your next service.